TINA OVERLEY-HILT

 

Project Management Planner and Scheduler

 

Highly organized, goal oriented individual with experience in project management planning and scheduling committed to delivering a project on time and to the specifications by improving the effectiveness of the project team.

 

SKILLS PROFILE

·         Experience with project planning software including MS Projects, Primavera 3.1, and PMAlliance Web Update tool plus Lotus Notes, Lotus Sametime, and Team Center Application Sharing

·         Highly organized, multi-tasked individual, able to work under pressure and handling interruptions

·         Strong analytical and problem solving skills

·         Outstanding communication and interpersonal skills

·         15 years experience managing, supervising and training others

·         5 years experience overseeing daily operation of an office

·         Outside sales and retail sales experience

·         Extensive customer servicing in construction, retail and banking industry

·         Practical operation of broadcast production equipment and digital editing

·         Proficient computer skills-QuickBooks Pro, MS Office, MS Outlook, Excel, PowerPoint, Internet, E-mail, Data entry

 

PROFESSIONAL EXPERIENCE

 

OPERATIONS ASSISTANT / DATA ADMINISTRATOR

Region 4 Workforce Investment Board /Tecumseh Area Partnership, Lafayette, IN                           May 2009 – present

·         Assist with the oversight operations of Workforce Development programs, monitor program and policy compliance, prepare reports, and analyze data

·         Support Chief of Operations, service provider and state staff in state wide data system

·         Ensure the integrity of  the case management data to report accurate performance information

·         Assist with project implementation and establish new processes as needed including customer flow

·         Provide technical support for data entry system including resolving issues

·         Gather, write and edit material and coordinate bi-monthly publication

 

CUSTOMER SERVICE PROFESSIONAL (Seasonal)

H & R Block, Lafayette, IN                                                                                                     January 2013 – April 2013

                                                                                                                                               January 2012 – April 2012

                                                                                                                                               January 2011 – April 2011

                                                                                                                                               January 2010 – April 2010

·         Establish and maintain strong client relations by providing outstanding customer service

·         Coordinate and schedule client appointments in appointment manager

·         Understand service offerings and select appropriate offer to meet client needs

·         Demonstrate teamwork with co-workers, tax professionals and management team to build trust with clients

·         Responsible for Point of Sale, cash drawer reconciliation, and client paperwork filing

 

PROJECT COORDINATOR / SCHEDULE ANALYST                                                                                   

Butler International (Contract Agent at Caterpillar, Inc.)                                            March 2007 – February 2009

·         Plan and schedule projects and resources

·         Monitor project activity to make sure activities meet target dates

·         Demonstrate knowledge of activities and networking logic in assigned projects

·         Generate project reports to inform team of the project status, issues and responsibilities

·         Provide data entry support for creating and modifying project plans and schedules

·         Update and publish project during planned update cycles

·         Work closely with team members in creation and maintenance of the project plan

·         Schedule, attend and communicate project status during team and stakeholder meetings

·         Assist during meetings by displaying project views and running project software

 

 

 

ADMINISTRATIVE ASSISTANT / OFFICE MANAGER             

Foley Homes / Foley Foundations, Lafayette, IN                                                     September 2003 – December 2008

·         Perform daily office activities providing secretarial, reception, and bookkeeping. 

·         Process work orders and change orders for new home construction  

·         Apply for necessary building and construction permits for construction 

·         Create and update sales book

·         Manage and track document flow for foundation company projects

·         Process weekly payroll and confidential personnel records

·         Maintain employee timesheets and attendance records

·         Enter vendor invoices and balance statements for payment

·         Provide administrative support for business owners

·         Create advertising for newspaper, radio, and brochures distributed at events

·         Work closely with suppliers, subcontractors and homeowners 

 

CUSTOMER SERVICE REPRESENTATIVE

Farm Credit Services of Mid-America, Lafayette, IN                                                     January 2003 – August 2003

·         Market, cross-sell and deliver credit and other financial services to customers and prospective customers

·         Establish, develop and maintain strong customer relations by providing quality service               

·         Process loans meeting the association parameters 

·         Provide administrative support for the Financial Officers, Business Analysts and Loan Processing Specialists 

·         Interact with diverse group of individuals both internal and external                                                                             

·         Demonstrate teamwork through interaction with co-workers, management team and department/banking centers

 

RADIO AND TELEVISION OPERATIONS COORDINATOR

Jefferson High School, Lafayette, IN                                                                                   August 1987 – August 2002

·         Supervise and manage students daily activities in the facility 

·         Train students on operation of equipment and procedures of the facility 

·         Monitor the operation of the radio station, television educational access channel and the closed circuit system 

·         On-Air announcer for WJEF-FM

·         Produce, direct, videotape and edit television productions 

·         Operate various media, radio and television production equipment

·         Coordinate program recordings and schedule playback of videotaped programs on educational access channel and closed circuit system

·         Develop monthly programming calendar 

·         Maintain equipment inventory in the facility

 

 

EDUCATION

BA, Communications / Telecommunications, Purdue University, West Lafayette, IN

AS, Broadcast Production Technology, Vincennes University, Vincennes, IN

 

VOLUNTEER EXPERIENCE

Faith Christian School – Special Event Committee Member 20010-2013

Evangelical Covenant Church, Vacation Bible School   2001-2005, 2011-2013

Boy Scouts of America, Sagamore Council Summer Day Camp    2002, 2003

Cub Scout Den Leader, Den 2 - Pack 3333   2001-2006